MINSTER VETERINARY CENTRE LtdOrchard Lodge
Newark Road
Southwell
Nottinghamshire
NG25 0ES
Tel: 01636 812133
D N Sparks B Vet Med MRCVS
PRIVACY NOTICE
General
Introduction
Minster Veterinary Centre Ltd respects your personal information and undertakes to comply with all applicable data protection legislation currently in force.
Minster Veterinary Centre Ltd may use personal information provided by you either with your consent or on the basis of the following:
- Contract: the processing is necessary for a contract we have with you
- Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations)
- Vital interests: the processing is necessary to protect someone’s life
- Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law
- Legitimate interests: the processing is necessary for our or you and your pet’s legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests
Except as provided under these terms, Minster Veterinary Centre Ltd will not disclose your personal information without your permission unless such disclosure is required by law or other court order.
You are entitled to request a copy of the information which the Minster Veterinary Centre Ltd holds about you. If you become aware that the personal information the company holds about you is inaccurate, you may request that we amend it. Any requests in this respect or any other correspondence relating to this notice should be directed to Jackie Day.
Where processing is based upon consent, you have the right to withdraw consent at any time which will not affect the lawfulness of processing based on consent before Minster Veterinary Centre Ltd re its withdrawal.
The company’s Data Protection Office is our Southwell practice who will monitor GDPR compliance within the organisation and advise the organisation of their obligations. If you have any concerns or need further information then please contact the Data Protection Office.
Keeping your data safe:
At Minster Veterinary Centre we are committed to keeping your personal data safe and secure, and handling it in accordance with our legal obligations. This Privacy Policy sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else we think is important for you to know
How information about you will be used
The company collects information about you. This is to provide a legitimate service to you and your pets.
What data do we collect and why?
We collect some data directly from you when you register with any of our practices.
This includes the following:
- Your full Name
- Your Email Address
- Your home address details and postcode and if needed your details of where your animals are kept
- Your animals full details
- Your telephone number
What do we use your data for:
It is important that you understand how and why we use the personal data that we collect about you. We will use it for:
- Making an appointment for your pet.
- Updating details of you and your pet.
- Processing fees for any treatment given.
- Contacting you about your pet and your account with us.
- Informing you of our services including, offers, reminders and notifications.
This contact will only take place if you have consented to us doing so. We may permit a third party to contact you regarding these services.
The Supervisory authority in the UK & NI is the ICO/in the Republic Ireland is the Data Protection Commission. Where you have a complaint regarding the handling of your data which you do not think can be handled internally, then you have the right to make a complaint to the ICO/Data Protection Commission.