WHY ARE OUR DOORS NOT OPEN TO OUR CLIENTS YET??
First of all we would like to say a huge thank you to all of our clients for your support over the last year and more, the understanding and acknowledgement that we are trying our best to keep things running in the best and safest way possible has been fantastic. The support and thank you’s have meant a lot to our staff who have worked tirelessly to keep our level of service as high as possible throughout this crazy period.
We have missed the hustle and bustle of our waiting rooms and being able to chat to you all face to face as we would normally do but feel that the system does work well in general. The world is starting to re-open and the questions regarding a return to the waiting rooms have started to increase, especially now indoor venues are starting to re-open.
We are left in a situation that is different to most indoor venues. Our priority is to maintain our level of care while protecting you, our lovely clients and also our hardworking veterinary team. Even with our full PPE that has been maintained throughout the pandemic, anyone entering the building who tests positive could very quickly cause a large proportion of our staff to have to isolate which can quickly limit our services.
We are monitoring the changing rules very closely and do expect a return of clients to our buildings this summer, but please bear with us. It would be devastating to go through all we have and then have an issue trying to jump the last hurdle a little too soon.
More Covid-19 details are available here
Thank you so much for your understanding.